Eleonore Lumer

PhD candidate interested in polite humans and robots

Hello, thank you for visiting my website!

My name is Lola (Eleonore).

Picture of website author Eleonore smiling

I am currently working as a research associate and PhD student at the Digital Linguistics Lab at Bielefeld University in Germany. I have recently submitted my PhD thesis with the title: “Face off: linguistic perspectives on politeness in human–robot interaction”.

By conducting qualitative and quantitative human–robot interaction studies I analyze the phenomenon of linguistic politeness in human–robot interaction in comparison to human–human interaction. My research aims to contribute to linguistic research, research in human–robot interaction as well as provide insights for implementation in human–robot interaction. More specifically I am interested in different aspects of linguistic politeness and how, whether and why these should be implemented in artificial agents such as robots. In the past three years I have been conducting empirical studies to look at politeness in HRI from different perspectives. For example by collecting the expectations potential users have when confronted with a Furhat robot in an interview study and analyzing users’ perception of a Furhat robot using different politeness strategies. A further perspective of my empirical research was the analysis of users’ language when interacting with a robot.

In 2020 I finished my MA in linguistics with a major in computational linguistics at Bielefeld University. Since then, starting in April 2021, I have been working as a PhD student with my supervisor Hendrik Buschmeier. In 2024 I was selected as an HRI Pioneer for the Human–Robot Interaction Pioneer Workshop.

You can find and download my full CV here.

This brief teaser video presents parts of the overall research idea of my PhD project (the video was made as part of the HRI Pioneers Workshop, March 2024).


I recently gave a brief interview (unfortunately only in German) on a few aspects of (my) research on politeness in human–robot interaction that you can find here: